existing customers - how to make a claim

To make a claim on your NCI travel insurance policy, please call us as soon as possible on:

     0800 783 6026

Lines are open 24 hours a day, 7 days a week.

Our claims handlers will assist you professionally, sympathetically and deal with your request quickly

Please have the following information ready to give to our Controller, who will use this information to validate your policy;

• Policy number
• Details of the claim
• Any additional information you feel may be useful to us