Frequently Asked Questions

What is your average response time?

We aim to be with you within 40 minutes.

What levels of Breakdown cover do you provide?

We provide a range of market leading options for cover at a range of price points, from basic cover to full European cover. It’s a simple and hassle free process to get a quote and cover can be obtained online in a matter minutes.

How to claim?

If you have broken down, please give us a call on 01423 535 795

Our claims line is open 24 hours a day, 7 days a week.

Please remember to guard your safety at all times but remain nearby your vehicle until our recovery operator arrives. Once on scene please adhere to the recovery operator’s safety advice.

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NCI Insurance Services Ltd is an Appointed Representative of NCI Vehicle Rescue plc who are authorised and regulated by the Financial Conduct Authority (Firm Reference: 307654).