Going Paperless

At NCI Pet Insurance we're always looking to improve the service we offer and are committed to making your experience as easy as possible.

By going paperless, we will send you communications via email.

  • You will have instant access to your policy documents wherever you are and no longer have to wait around for the post.
  • We will be able to keep you up-to-date with the progress of a claim every step of the way, so you won't have to worry.
  • It’s good for the environment too! By choosing to go paperless you're helping us to reduce our carbon footprint.

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Frequently Asked Questions

Q. How do I switch to paperless?
Going paperless is easy! If you have already provided us with your email address we will automatically email all communication to you.

Q. Is going paperless secure?
Whilst we make every effort to ensure emails and their attachments are free from any virus, you should always ensure they are actually virus free by carrying out your own virus and other checks as you consider appropriate.

Q. How do I opt out of paperless communication?
If you prefer to receive your communication in the post, you can opt out by submitting your details on this page and selecting the option to opt-out.

Q. Will I be charged if I choose to opt out?
No, there is currently no additional charge for selecting to receive your documents in the post.

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NCI Insurance Services Ltd (Registered in England & Wales No. 04741145). Registered Office: 4th Floor Clarendon House, Victoria Avenue, Harrogate, North Yorkshire HG1 1JD. NCI Insurance Services Ltd are an Appointed Representative of Jigsaw Insurance Services Ltd, which is authorised and regulated by the Financial Conduct Authority (Firm Reference: 307654).